Frequently Asked Questions

Simply search for your desired location, view available berths, and select the one that suits your needs. You can book and pay securely through our platform with just a few clicks.

We offer a wide range of berths, from small private docks to larger marina spaces. You can filter your search based on size, amenities, and location to find the perfect spot for your boat.

Prices are set by berth owners based on location, size, amenities, and availability. Our platform ensures transparent pricing, so you know exactly what you're paying for.

Yes, you can cancel or modify your booking according to the cancellation policy set by the berth owner. Please review the policy details before booking.

Contact us immediately through our support channel. We're here to help resolve any issues and ensure a smooth experience.

Restrictions depend on the specific berths. Each listing includes details about the size and type of boats it can accommodate. Please check these details before booking.

Payments are made through our secure online system. Your payment is held until after you've commenced your berth rental, ensuring both parties' satisfaction.

Insurance policies vary. We recommend you check with your insurance provider and the berth owner about coverage during your stay.

After your stay, you'll have the opportunity to rate and review your experience. Your feedback is valuable to us and helps improve our community.

Listing your berth is simple. Create an account, provide details about your berth (like size, location, and amenities), set your price, and publish. Our platform guides you through each step.

We welcome a variety of berths, from small private docks to larger marina spaces. As long as your berth is safe and accessible, you can list it on our platform.

No, listing your berth on Docky is completely free. We charge a commission only on successful bookings. Importantly, you have control over how the commission is applied. You can choose to absorb the commission cost yourself or pass it entirely to the boat owners, depending on your pricing strategy. This flexibility allows you to manage how you share these costs.

You have full control over your pricing. We suggest considering the berth's location, size, and available amenities. You can also adjust your prices anytime based on demand.

Payments are processed securely through our platform. You'll receive payment automatically after the boat owner checks in, minus our commission fee.

Our platform provides information about potential renters, but the final decision to accept a booking is yours.

We recommend documenting the state of your berth before and after rentals. In case of damage, report it to us immediately, and we will assist in resolving the issue.

You can manage your bookings through our user-friendly dashboard, which allows you to set availability, view upcoming bookings, and communicate with boat owners.

We recommend having appropriate insurance for your berth. Check with your insurance provider to ensure you have adequate coverage.

For any further assistance, please reach out to our customer support team through live support channel or by email at support@docky.com. We're here to help!

Yes, you can remove your account from the application. Log in, go to account settings, select "Delete Account," and confirm the deletion. Alternatively, contact us via live support or email at support@docky.com.